Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Connect with us

Hi, what are you looking for?

slide 3 of 2
THE BIZNOB – Global Business & Financial News – A Business Journal – Focus On Business Leaders, Technology – Enterpeneurship – Finance – Economy – Politics & LifestyleTHE BIZNOB – Global Business & Financial News – A Business Journal – Focus On Business Leaders, Technology – Enterpeneurship – Finance – Economy – Politics & Lifestyle

Technology

Technology

Wendy’s Brings Kiosks to Over 1,000 of its Loctions

The traditional way of ordering fast food is about to be a thing of the past. Wendy’s has big plans on changing the way consumers do fast food. The fast food giant says it has plans to open up self-serve kiosks in over 1,000 locations. Not only will these new kiosks be great time savers for customers, they are designed to attract a younger crowd and bring down the cost the company spends on labor.

At one location, the typical number of kiosks will be at least three. Those three machines would only cost around $15,000. Those restaurants that receive a higher volume of customers will get priority. It’s also estimated that Wendy’s will see a return in profit for their self-serve kiosks by the next two years.

The fast food giants Chief Information officer, David Trimm, told a source that the main goal of the kiosks is to help customers better navigate long lines during peak dining hours. This, in turn, will better aid the kitchen with its production of food.

Wendy’s has made its self-serving kiosks available in central Ohio-based restaurants. There, the company first tested the new technology on customers. To expand this technology will put Wendy’s “at the forefront of the kiosk and tech movement,” said Darren Tristano who is vice president of Technomic, a food service consulting firm.

An Ohio company, Dublin, is also optimistic about the use of kiosks. Kiosks are highly valued due their ability to provide information and feedback about customers that companies can use for the future. With this new technology, Wendy does not only hope to draw in more youthful customers who will prefer to use the kiosks but also improve customers overall experience at each location. Wendy’s will gain a better knowledge of their customers and how to please them by attaining to their needs.

Kiosks are currently a hot commodity, and Wendy’s is wasting no time putting the technology to use. This comes at a good time when things didn’t go as expected for the fast food giant last year. Wendy’s chief operating officer Bob Wright told a source that just this past year “things were tough—5 percent wage inflation.” Wright also claims that he has expectations for wages to rise about 4 percent more. So, in order to counter that, the kiosks help the company shed over 31 hours of labor per week.

Another benefit is the increased efficiency they provide each restaurant. Accuracy is another benefit. Wendy’s doesn’t have to worry about a kiosk calling in sick or being a no show. They have the advantage of dependability.

Kiosks are just the beginning of Wendy’s step up into the tech world. The company says that soon it plans to develop a way for its customers to order and pay through their smartphone. That will eventually outrun not only kiosks but technology as well.

Change is often inevitable. But for those who find that they just aren’t ready to take those steps closer to the future of technology, feel free to step up to the counter. Wendy’s says its customers have the option of ordering at the counter for now. Yet sooner or later technology is bound to take over.


Comment Template

You May Also Like

Economy

Japan-based Cover Corp, through its Hololive Production division, is revolutionizing virtual entertainment with VTubers like Gawr Gura and Mori Calliope. Expanding rapidly in the...

Business

A routine day in Washington, D.C., turned chaotic when law enforcement thwarted an attempted stabbing inside a business. The swift arrest of the unidentified...

Economy

As the global economy heads into 2025, challenges abound with inflation, trade conflicts, and geopolitical shifts shaping the landscape. Donald Trump’s return to the...

Business

Industries in 2025 are witnessing transformative innovation, from eye-tracking devices revolutionizing accessibility to automated food safety systems. Highlights include Lockheed Martin’s $11.8B F-35 deal,...

Notice: The Biznob uses cookies to provide necessary website functionality, improve your experience and analyze our traffic. By using our website, you agree to our Privacy Policy and our Cookie Policy.

Ok