Microsoft Dynamics 365 is a powerful CRM tool that can be used to keep track of leads and customers. Instead, it doesn’t let you oversee the whole sales process, send correct, branded, professional quotes and sales offers, or track how buyers interact with those quotes.
Luckily, CPQ software for Microsoft Dynamics makes it easy for sales teams to set up complex pricing and quickly answer buyer requests for quotes. These two things significantly affect the customer’s experience chance of making a sale.
Why CPQ is suitable for Microsoft Dynamics 365
The ability to see every price is another great thing about CPQ (Configure-Price-price) software that makes your CRM stand out.
Then there’s the rise in work output. By automating the creation of sales quotes and proposals, sales reps have more time to talk to possible customers. When people spend less time on administrative chores, they have more time to make more money.
How to Pick the Best CPQ for Microsoft Dynamics 365
Many people say that CPQ is one of the most essential tools for CRM. But how do you pick the right CPQ for Microsoft Dynamics that works well with the system and gives users a great experience? This will improve the sales process and make your sales team more productive.
1. Designed to work with the Microsoft Dynamics user experience
Microsoft made some nice changes to MS Dynamics 365 in 2018 to make it easier for people to use. These changes included making forms and dashboards better and improving the visual structure. If you want the best CPQ, it should work with MS Dynamics. This way, your sales reps can easily make prices, quotes, and offers from within the platform with just one sign-on. With this single sign-on feature, the CPQ becomes an extension of your CRM. This way, reps don’t have to leave the platform to use a different tool, which makes it much easier for people to use and more likely to stick with it.
2. Simple to use
Sales reps have to deal with many problems when they work with buyers. They need to know about new goods and prices, how to use sales software, and how to talk to buyers smartly. They need to know how to sell things and the rules for their business. They must be ready to give buyers the correct information at the right time in their buying journey. These things can be done with a CPQ that uses a sales plan to guide sales.
A CPQ that is simple to use and comes with tools like sales playbooks and already set price and discounting rules will get more people to use it and cut down on the time it takes to train new employees. You and your sales team will benefit from a CPQ that helps sales reps close deals quickly and in a way that requires little training.
3. Strong but flexible
A CPQ that boosts productivity will have features that make the sales process more accessible and flexible enough to adapt to the needs of your business. Look for a CPQ that lets you change prices and discounts quickly and customize your product catalog and configuration rules. You can save time with CPQ by using branded templates, but make sure you find a CPQ that can also make custom papers.
CPQ is helpful for more than just its flexible features. Dynamics makes it easy for salespeople to see their flow. With a CPQ, you can go one step further and let your sales reps see where each quote is in the process and what action was most recently taken. You can find bottlenecks and make quick decisions on each deal when you can see each quote’s funnel stages and state.
4. Easy to put into action and manage
Faster ROI will come from a CPQ that is quick and simple to set up and set up, which doesn’t need a developer to write custom code. It must be easy to connect to MS Dynamics CRM.
A CPQ makes the sales process more accessible and cuts down on routine work. It’s not the right CPQ if changing prices, setting up new discount rules, and adding new goods is challenging. Look for a CPQ that offers ongoing assistance after the initial setup. This way, you’ll have help if problems arise or you need more software changes. Choose a CPQ provider that is easy to work with and puts customer service first.
5. It works with complicated price models
Service, finance, manufacturing, and telecommunications businesses must set up complex pricing and quotes. This is where CPQ shines, filling in the gaps left by MS Dynamics. Complex pricing choices like subscriptions, leases, add-ons, and bundled pricing should be supported by the best CPQ for your business. The quote-to-contract process is faster and more accurate thanks to features that make it easier to set up complicated pricing.
6. Place of origin
If your business operates in multiple countries, you need a CPQ that can change quotes to fit each area. Quotes can be changed to fit the local language, and prices can be converted automatically into the local currency. This way, salespeople and clients don’t have to worry about getting confused when the currencies change. Localized CPQ can also change to fit different laws, rules, and regulations, ensuring that all quotes and proposals comply with the area’s laws and rules.
7. Approval processes that are automated
It used to be hard to get clearance on time. With CPQ, the whole process is automatic and works with Microsoft Dynamics CRM. Approval times can be cut from days to minutes with this! When automation is used in sales, decisions no longer have to be made by hand, making mistakes less likely. When CPQ is connected to MS Dynamics, it ensures that every deal is handled consistently and quickly using approved processes.
As decisions go faster, guess what else takes place? The whole sales process gets shorter, which makes sales reps feel better because they know deals will go through faster.
8. Synchronization of data
Imagine that all your business tools, including Microsoft Dynamics, finance apps, and everything else, were in one place. A system that connects everything would get rid of data silos, cut down on the amount of data entry that needs to be done by hand, and keep all of your changes in one place. CPQ lets you sync data in real-time, so the quotes and proposals your sales team sends out have the most up-to-date information on products, prices, and savings that apply.
Since all the data is up-to-date and in one place, sales reps don’t make mistakes when they copy and paste. There’s no longer a need for them to switch between systems or spreadsheets. Not only does CPQ make sure that data moves smoothly, but it also makes the customer experience more consistent. This unification ensures that everyone across departments and teams has the same correct, up-to-date data. This makes it easier to communicate and connect with customers.
9. Stats and information gathering
You can learn a lot about how customers react to quotes and proposals, how to communicate with them, and what prices and discounts work best by seeing the sales process at every stage of the buyer’s journey. This information can help you decide about your sales process, policies, and prices. Better sales tactics that give your team more power to succeed come from data that can be used.
10. Able to grow as needed
It would help if you had CPQ tools that can grow with your business. As your business grows, a CPQ-only provider will be able to help you. The CPQ software will grow with you because it is constantly updated and improved based on customers’ wants for better usefulness. Pick a CPQ provider that wants to help your business grow in the long run.
