You can quickly become confused when finding your business’s best CPQ (Configure Price Quote) option. There are so many to choose from these days. Review scores from recent customers and awards won based on these scores are easy ways to compare CPQ providers. Once you have a short list of sellers, compare them on important factors and look at their features during a demo.
For G2 to rate CPQ providers, they look at three critical things that CPQ users care about: Implementation, Usability, and Support.
We know exactly what companies want in a CPQ because we are the #1 CPQ solution for sales teams and the only low-code commerce engine supporting business speed and high-end customization.
When looking for a CPQ option, these three things are essential to think about and what they could mean for you as a buyer:
Implementation of CPQ
When comparing CPQ options, one important thing to look for is how easily and quickly they can be used. When looking at CPQ implementation, there are several things to think about, such as the time it takes to set up, the configuration of pricing rules and discounts, the ability to customize processes, the ability to connect to CRMs, the ease of onboarding new users, and the level of user adoption. A long and expensive implementation delays a good ROI.
G2 asks users to rate businesses based on these things. When you read CPQ reviews, we suggest that you think about the following things:
- How simple it is to set up the software
- How long it took for the software to go live
- How long it takes to see a return on investment (ROI)
- How to Use CPQ
This is where a good CPQ differs from a great one. The most important thing for CPQ reviews is how well the product works. Anything that doesn’t do what you need it to do, is complicated to use, or can’t be set up the way you want it to is doomed to fail. It is possible to be successful with CPQ usage if you avoid common problems.
Use the ease-of-use of different CPQs to get a good idea of whether the money spent will be worth it. A good CPQ should simplify operational pain points by automating sales and making the price and quoting process more accessible. Take a look at how it works and these CPQ features:
- Helped selling
- The digital deal room
- Catalog of Products
- Setting up the rules and prices
- Changing versions
- Costing less
- A grouping
- Setting up
- Getting permissions
- Paid again
- Making quote documents
- Dealing with contracts
- Email signatures
- Management of revenue
- Integration of CRM
Help with CPQ
It’s not always easy to set up a new CPQ system. Customization is often needed to meet the wants of internal stakeholders. Also, problems can arise when you try to connect it to other programs, making you feel like the programs control you instead of the other way around.
Because of this, it’s essential to find a CPQ vendor that gives you the best recipe for a unified sales tech stack and great help before, during, and after the implementation.
In CPQ reports, look at how well they do with these types of customer service:
- The first day of work
- Ongoing customer service
- Help for channel partners
- Support for mobile users
- How to Scale
- How reliable
